Easy live conversation with your customers
One place to manage all your conversations
SnapABug Live chat helps you to sell better and help your customer fasters.
By integrating SnapABug with Zendesk, all your live chat and offline conversations are stored directly in ZenDesk along with detailed debug information and chat transcripts.
No programming required, just enter your ZenDesk account information in SnapABug and you're ready to go
 When you are online, SnapABug lets you chat with your website visitors. SnapABug retrieves detailed contact information from Zendesk, so you always know who you are talking to. Live chat transcript are automatically sent to Zendesk, keeping all conversations history in one place. |
 Offline, SnapABug captures customer requests and forward them to your Zendesk help desk along with detailed debug information such as user location, operating system, browser, plugins and even a screen capture of the problem. |
Zendesk ticket created by SnapABug:
SnapABug Live Chat retrieves contact information from Zendesk automatically:
Check out our blog for more information about configuring SnapABug for Zendesk , Custom Ticket Field Mapping for Zendesk , Live chat, “on the fly” data assignment for Zendesk
