Brief Summary
SnapABug is a product of TimZon. TimZon is a privately held startup founded by Jerome Breche and Jerome Mouton
TimZon, LLC was funded by seed-stage incubator TechStars in 2009 and is located in Huntsville, Alabama.
The SnapABug Help widget reduces companies QA and support cycle. SnapABug can easily be embedded on any website and provides all the information necessary to debug the situation quickly, including a snapshot of the remote visitor webpage.
SnapABug live also lets you chat with your websites visitors while they browse, and does all this with no software install.
Logo
Video
Coverage
SEOish: Innovative Customer Support Widget Solution
...Snapabug actually takes a screen shot of the users computer and reports the technical details of their computer automatically and integrates this info with your existing support system...
MakeUseOf: Visual Feedback Widget For Your Site
...The cool thing about this widget is that along with the feedback comments, it automatically takes a screenshot of a web page just like the user leaving the feedback sees it...
KillerStartup: Customer Support Goes Visual
...It is a very accurate way of showing customers how much you care...
Digital Inspiration: A Help Button for your Website that can also Capture Screenshots
...Now this will prove really handy if you have just redesigned your site and need to make sure that the design renders well for all visitors. If someone has a problem, they can simply click the help button and SnagABug will automatically attach a screenshot with the browsers user-agent string and OS details of the visitor...
wwwhats new: Una buena forma de ayudar a nuestros clientes online (English translation)
...La novedad es que el mensaje que nos llega viene acompañado con una captura de la pantalla que el cliente está viendo en ese momento, lo que nos ayuda mucho a la hora de detectar el problema especificado en el mismo...
{ijafri.com}: an Innovative Feedback Help Button for Websites
SnapABug has come up with a more innovative idea with their Help button. Which would not only send you feedback from the users but also send a screenshot along with it. Which would help you determine how does your site appear on the browser of a specific user.
WEB Marketing: Feedback widget that's going to capture the bug's "SnapABug" (english translation)
...It is a great service that really pushes the limit...
